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The Gresham Aparthotel wins Best Operator Award

The Gresham Aparthotel, Leicester has won ‘Best Operator 51-200 units’ at this year's Serviced Apartments Awards.

CEO Snizhana Yesaulenko, Managing Director Mark Copson and General Manager Mark Hills picked up the trophy at the ceremony in central London.

It recognises the aparthotel's delivery of best-in-class guest experience, and innovation in product, amenities and customer service, as well as an adapting offer through the post-pandemic to keep guests safe.

Staff and customer engagement, CSR and environmental policies, and effective sales, marketing and distribution, were also considered by the judging panel.

Snizhana said: “Winning this prestigious award is an amazing achievement and we’re really proud of the success at The Gresham Aparthotel since we opened 18 months ago.

“It was an honour to be nominated for this award; to win on our first nomination is testament to all the hard work of our directors, staff, and everyone behind the scenes that makes The Gresham Aparthotel the premier accommodation provider in Leicester.

“It has put Leicester on the map and we couldn’t be prouder!”

Mark Hills said: “The Gresham Aparthotel is the perfect accommodation for a range of guests travelling for business or leisure.

“The team here works hard to deliver a safe, clean environment for guests and our processes keep the environment and sustainability in mind.

“Our mission has always been to provide guests with the best possible experience, offering quality, comfort and flexibility, and the feedback we receive really reflects this.”

The Serviced Apartment Awards 2023, presented by Boutique Hotel News editor Eloise Hanson and A Place in the Sun presenter Scarlette Douglas, are the first and only dedicated awards created for and by the international serviced apartment, aparthotel, extended stay and short term rental industry.

Each category was judged by an independent panel comprising travel buyers, journalists, architects, designers and service providers.

The Gresham Aparthotel opened in November 2021 with 121 studios and apartments, each with their own kitchenette facilities, as well as a restaurant, bar, gym, meeting rooms and co-working spaces onsite.

The iconic Gresham building in the heart of Leicester, formerly Fenwick’s department store, was sympathetically renovated to incorporate boutique, stylish interiors and deliver a blend of hotel services with the comforts of home.

Book your stay at this award winning aparthotel today.


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